Hello Ross .... I just wanted to thank you for your help on our golf holiday... Everything went like clockwork. All reservations were as stated and were waiting for us upon arrival. We will be happy to recommend you and use your services again.

Thanks again
Harvey

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August 1st 2010

Just wanted to express my thanks once again for our recent golf excursion to Kamloops which you had a huge hand in making it one of our best ever!!! The weather was amazing...33-35 C everyday and what can I say about Tobiano...probably one of my top 2 courses I have ever played ( same goes for the rest of our group ) Some tougher holes than others but the whole experience was unreal!! I will be in contact with you in April of 2011 to make this all happen once again. More than likely back to Kelowna but we\'ll see!?! As a group, we are talking about making this a bi-annual thing but you know how that works with wives, etc.....it\'s a \"work in progress\".

Thanks again Ross, Scott Torget

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Ross: Just wanted to thank you for setting up a great okanagan golf trip! Great accommodations at Playa Del Sol and Okanagan golf courses! Sage Brush was a hoot, I would play that again in an instant. Also thank you so much for accommodating our friends who couldn\'t make it. Audrey

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Sorry for the delay. Overall we were very impressed with the whole trip. We only had one little hangup at PGA Nichlaus Course. The GPS system didn\'t work, and our cart died about the 5th hole and the marshall we asked for help said he would send out a cart. Help never arrived and we were pushed bumped the last 4 holes. (the cart would power up on a downslope then lose power).

We liked all the courses. The hotel worked well and the \"breakfast included\' is a real bonus. We will efinitely use your services again. I will be in touch again soon. Thanks again. Reid

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I wanted to thank you for helping pull together another excellent golf trip to Kelowna.

I have been \"chairman\" of our annual golf trip since its inception 8 years ago. This summer (2010) was our second trip to Kelowna, and the second time I relied on you to orchestrate the hotel bookings, tee times, and ground transportation.

Once again, I was impressed by your professionalism and attention to detail. Your course recommendations over the past couple years, including the Bear, the Quail, Predator Ridge, Gallagher\'s and Shannon Lake, have all been well received by the guys. In fact, this year was unanimously tagged as the \"best\" and \"most memorable\" of all the previous trips by my friends.

As it will fall on me to plan our 9th annual trip next year, I have no doubt that we will be returning to Kelowna for the third consecutive year...and I will be in touch early in 2011 to start putting that together with you again.

Thank you again - A. Keats

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Hi Ross,

Well here we are back in the UK after a super vacation in Canada. We would all like to pass on our thanks for making our holiday just perfect and organizing Predator Ridge at such short notice, it really rounded the holiday of great and saved us a big headache in trying to make our own arrangements. They guys enjoyed the 27 holes at Predator Ridge as much and if not more than Bear Mountain which is saying something. We hope when in Canada next you will still be around and active in BC Golf Guide to organize our golf. Thanks again for making Canada so memorable.
Kind regards
Loraine, Barry, Sandra and Ray - England

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BC golf guide assisted with your 2009 trip and again in 2010, the personal service was what really made the difference. Having done trips before, Ross was always available to make adjustments without an issue, my wife and I really enjoyed Tower and Sunset. Look forward to coming back in 2011 when we can play both predator courses.

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Ross, I just wanted to say what a great time we all had in Kelowna at the Manteo Resort and I thank you for making it all possible. Everything worked out as you had laid it out for us for golf course check in. Many thanks, Sharon.

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The Dunes at Kamloops and Ross Marrington- BC Golf Guide have had a great business relationship since 2005. During this time I have seen BC Golf Guide grow as a company and has eventually turned in to one of our most popular booking avenues for our out of town guests. Having said that, this relationship has transpired due to a great personal relationship with the owner, Ross Marrington. Ross gets it. He attends our BCPGA trade shows and has built a personal relationship with the majority of the golf professionals in the interior of BC and beyond. His attention to detail on group size changes and communication with our staff is second to none, there are rarely any mistakes made on the entire booking/cancellation process. This relationship building has been imperative to business relations with myself and Ross and weve seen an increase in destination rounds due to continuing popularity of his company. Another attribute to BC Golf Guide is, Ross is the only Tour Operator owner that makes a conscious effort to bring his own personal group of 24-36 players to our club and others in the interior each year. This does not happen with other agencies and is a unique trait that Ross makes a conscious effort to bring extra revenue to the golf clubs he deals with, and we all appreciate it.
Sincerely,
Mike Porco, Former Director of Golf
The Dunes at Kamloops

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Thanks for organizing the golf Ross. We had a great time dispite the very chilly weather. We would all like to do Black Mtn again when it\'s warm and not so windy and snowy. We did enjoy The Rise and Canoe Creek as well. Very much spring conditions. We also loved the hotel in Salmon Arm (Podollan Inn) but can\'t say we were really taken with Kelowna\'s Accent Inn. Hope to be out that way again in the summer. (it will be summer some time won\'t it?)
The Lozerons and The Tuckers

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Just wanted to say everything turned out very well for our Shuswap Trip. The Podollan Hotel rooms by the pool rocked and we were able stroll around to each others units as we pleased! The suite was a little tight for 10 guys playing poker, but we managed.

They brought us tables and chairs and were very relaxed about everything. Oh the restaurant food there was awesome! I believe the restaurant was named Jax? In addition, the courses were also great and looked after us well. C. Ellis

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Thanks for arranging a great Okanagan golf trip. Everything went completely smooth, no glitches with anything, including the weather. Of the 9 courses played, our favourite 3 had to be Tobiano, Predator Ridge and Tower Ranch with Gallaghers Canyon, Okanagan Quail and the Rise just behind them. Sun Rivers was mostly interesting but had a few contrived holes that were quite easy to lose a ball on even after a good shot down the middle. Black Mountain was interesting but felt a bit jammed into too small an area. The Dunes was fun but not as interesting as some of the mountain courses. Thanks again for the great arrangements, we'll certainly use you again for our next trip to the west.

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We were a group of twelve golfers and made Salmon Arm our home base. We stayed at the Podollan Inn where we we treated like kings. Their hospitality was great. We played Salmon Arm Golf Course, Hyde Mountain Mara Lake in Sicamous, Talking Rock in Chase and Canoe Creek in Salmon Arm. All the courses were in great shape and the employees from the Proshop to the greenkeepers were friendly and helpful, A trip of a life time. Thanks Ross

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Morning Ross,

May I thank you for the excellent organisation and support you provided to us. The Borgata Lodge was quite superb and the courses challenging. All in all - a great holiday. We did try to call you directly to say 'thanks' but could not get through. Ah well, back to work.

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Hi Ross!!

Thank you so much for setting this all up for us, we had a great time, great weather and all the courses were in really nice shape! Our favorite was Balfour but we enjoyed all of the courses as they were really different from each other.



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We booked our group of 12 with BCgolfguide.com to Kelowna this past May. The trip was great and we even had a shuttle to take us to all the courses, i highly recommend this. Thanks again Ross for taking care of us.

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Hi Ross,

Here is a pic of Ben and I on the Ridge Course at Predator Ridge. I just wanted to say that we had a great time and that planning the trip through you was most certainly one of the reasons why the trip was great.

The price we paid, and selection of tee times you made available was phenomenal. Many thanks.


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Ross,

Another great trip in the books, thanks to you. Although I did manage to lose our three round low-net tournament by one stroke, which still sticks in my craw.

But the accommodations were good again, and the courses - wonderful. Tower Ranch and Black Mountain were delightful. Our final round was at Black Mountain, and the course was in great shape, the staff were friendly, and the clubhouse an excellent place to wrap up the proceedings.

Our third consecutive fantastic trip booked through bcgolfguide.com!

Thank you again for fixing the shuttle at the last minute. I know that it was not for want of effort on your part, and I appreciate your diligence in helping correct the problem for us.

We will likely return to the Okanagan next year, but I think we will be looking for different accommodations in future. Perhaps a couple multi-bedroom condos at the same complex or a rental house with enough beds to have our own deck space/patio, and perhaps a barbecue.

Further, the Delta Grand, though the rooms are fantastic and beds great - they don\'t have Golf Channel. As our trip always coincides with the Open, in future we will need access to the highlight loop so we can keep abreast of these important matters.


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Just wanted to let you know something about our group trip to Kelowna earlier this year. At the Quail course, we were all given a $10 credit because two tiny patches of green were roped off as unplayable. Essentially we all got a free sleeve of balls due to a very minor course issue. I (and the rest of my group) was totally impressed by this gesture by the Quail course...something many courses would not have done. That really made a positive impression on us. We in BC sometimes complain about service, but certainly not at the Quail course. They were top notch in every way. Thanks again, we are looking forward to next year's trip!

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Ross,
Just wanted to thank you for putting the golf trip together.We just returned last night and all 4 of us had great time.

Predator Ridge was the hi-lite as the golf and the accommodations were 1st class.We already discussed coming back next year when the Ridge course opens.

I strongly recommend paying the extra $$ and staying at Predator Resort. The golf course was perfect for a low handicapper as well as high one.The practice facilities,the food,and the staff were as good as I've seen, even the unpredictable weather was only a minor
inconvenience and it gave us an excuse to check out the Fitness Ctr after the round,which was a bonus.

The Rise was an interesting course,with incredible views but I don't think I would play it again as there were too many blind shots and strange holes.The last 4 holes were my favorite, even though I incurred a couple of penalty strokes. I'd only recommend it to low handicappers and short straight hitters.The staff & treatment was excellent.

Kelowna Springs was ok and it was nice to play an easier course on the last day. Thanks again Rick & the guys

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Ross - I'm sorry it's taken a week to write this letter, but the week since we came home from holidays has been very busy as we expected it would. We both wanted to write to say what a fantastic golf holiday we had, and to thank you for setting it all up for us. We are already looking forward to doing something similar next year. We both think that we would do it a little earlier next year - maybe the last couple of weeks of Sept - the Okanagan was having unseasonably cold weather and there were 3 or 4 days where we had frost delays. However, we had sunshine most of the time, and only one day of rain. A minor hitch was a couple of days with no hot water or heat in our suite at Playa Del Sol. However the woman we dealt with - Leanne was extremely pleasant and was ready to move us if needed - fortunately the problem was fixed and we were able to stay in the suite. We were very pleased with the accommodations in Kamloops - the room at the Hampton was lovely. And the Playa Del Sol suite was gorgeous - we were upgraded to a 2 bedroom suite with a fabulous view and we were able to have all our meals in comfort in the suite. Our son came up for the Thanksgiving weekend and there was plenty of space for him. Possibly as a result of how nice this room was, we were a little disappointed when we first got to the Surfside Hotel. We were in the old part of he hotel, and although the room was very clean, it was very basic, there was no view, and very little soundproofing. However, after the first night we checked with the manager, and chose to pay extra to upgrade to a suite in the new part of the hotel with a stunning view over the lake and with a fireplace (which was very appreciated after a day of golfing in October!).

So as I said before, we are already excited about next year. We think that we would go for 2 weeks again, but would probably look at staying in only 2 places and would choose somewhere like the Playa or the suites at the Surfside with a kitchen. (Anne would like to try some other similar accommodations next time to allow us to experience different places). It is definitely worth it to us to spend a little more on the accommodations to get somewhere a little upscale. We absolutely loved the golf and the courses you helped us choose were great, but next year I think we would plan for 3 days of golf in a row and a day off in between so that we have time to travel around and do and see other things. So once again - thank you for a very memorable trip.

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Good morning Ross. Just a short note to inform you that the package you provided to the seven golfers from the lower mainland was a great success.

Everything went smoothly, without a hitch. We enjoyed a sunny round of golf at Tobiano. The wind got up for the last four holes and cooled it off, but nothing compared to what it might have been.

Wednesday was cooler and rainy in Kamloops, but the sun came out when we arrived at Talking Rock. Played the entire round without one drop of rain. All the golfers enjoyed that course, commenting that it was more \'player friendly\' than Tobiano, and held much different but very beautiful scenery. Eagle Point did not disappoint on Thursday morning, and they all left having enjoyed their trip into the interior.

Thanks again. Bill Brown


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I've been meaning to contact you, just to give you the 'thumbs up' on our holiday package in Kelowna. The Coast Capri was a great place to stay, close to everything. We encountered a bit of drizzle/rain the first two days, but nothing to hold us back from golfing. We were very happy with the courses we played; and their hospitality was wonderful...particularly Sunset Ranch - I'm just sorry we didn't plan that day to stay there to eat, they seemed to have been the most friendly, and accommodating. Trena Cole and Ladies

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I have booked a few trips through Ross at BC Golf Guide and will definitely be booking more. When you have 10-14 guys going it’s nice to have someone who can coordinate it all without any issues. We have done Kamloops, Salmon Arm and this year Osoyoos and they have all been a blast.

I even forgot my actual passes that Ross sent me a couple weeks before the trip and I had to call him from the course and get him to fax them ASAP which he did…to the applause of our group! Anyways, look forward to booking with you again next year Ross, thanks again!

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Hi Ross! Just wanted to let you know that you organized another great BC golf adventure for us! The Timberstone Lodge condo was awesome and the courses were great. Shadow Mountain is still a bit rough but that is to be expected since it has only been open for five weeks! St Eugenes was fabulous as always, Bootleg was great, and Trickle Creek is always a treat. Got wet on the back nine at Trickle but that is golf for you! The BC golf vouchers were recognized and all tee times went off smoothly. Thanks again for taking care of the details for us. Deena

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Just wanted to give you a report on our weekend in Kamloops. The Hampton in Kamloops was wonderful, the rooms were perfect, beds luxurious, the breakfast, was definitely deluxe for a continental. Our first day at Sun Rivers was good, the coarse is very challenging, and weather turned out good, we were worried at first, as the wind was howling on the first tee. The Dunes is a flatter coarse, lots of wide open, not so many places to lose a ball. We had great service after at the Dunes, the coarse marshall was terrific, the waiter was also very friendly. All in all, we had a wonderful time, and also had very prompt taxi service too. Thanx so much, we will definitely check you out next time we want to book a golf weekend.

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The suite in Panorama we stayed in was beautiful, it had a great view. We only had one hiccup, they had a scheduled power outage from 7:00 am to 12:00 noon on one of the days we stayed, we were on the 5th floor and when trying to get outside, none of their emergency lighting worked, we had to use our cel phones to try and find the way out of the building. We did mention it to their head office.

The golf courses were very well maintained. The staff at Fairmont Mountainside Resort was best, excellent customer service in pro shop and on the course. We loved the golf and had great weather.

Thank you for all your help in booking our holiday. We will be contacting you again next year same time to schedule our annual golf vacation. Taralyn

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Hey Ross. I thought I would drop you a line and let you know the golf trip was great. Canoe Creek was a great suggestion I probably enjoyed that the most out all 3 courses it was in mint condition.

The hotel was fabulous and they were great treated us very well. Thanks again for all the help and I will be in touch in regards to next years tourney.

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Hi Ross,

Just sending off another much deserved thank you to yourself for our recent Kelowna golf getaway last weekend. As usual, it was spectacular and everything went off without any glitches, etc. The weather even was surprising good with just one small shower over 4 rounds. All the courses were in mint condition and our guys thought they were in heaven each and every course!!!! We had one of our guys bail on the whole trip the night before....but it seemed to work much better with just 4 golfers as you can imagine. Thanks so much again for the excellent service you provide us each and every year. Looking forward to talking to you next year when we get to do it all over again!!! Thanks, Scott

PS. We are thinking of organizing a winter excursion as well.....perhaps Phoenix/ Palm Springs???? Do you or could you arrange something like that. It most likely won\'t be this winter but 2012 and beyond for sure.

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I wanted to say thanks once again for setting up our golf trip this past weekend. It was awesome as always. A little rain on the Friday but the rest of the weekend turned out great. Thanks for the excellent service you and your company provide....it's outstanding!!!! When I did have any questions or anything else to do with the trip, your response was immediate and very professional.
Talk to you next year Scott - Lower Mainland BC

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I wanted to take a moment and thank you for your services. We had a great trip and really enjoyed ourselves. The weather held well for us too. Everything was set up for us at the courses and the hotel. You're one-stop / one-call service is really appreciated. As to the courses. The greens on Bear and Quail were playable but definitely still impacted by the 3 week old punching. The greens at Black Mtn were immaculate and that course may soon surpass the others as the best course in Kelowna. It's our favorite so far in the area. Thank you again and we'll be in touch next spring

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Hi Ross,

Just wanted to say thanks for arranging everything. The trip was great and all the course were awsome and accommodations was great as well. The Prestige is really nice. Loved Predator and Kokanee Springs. Thinking about a short trip at the end of summer maybe to Kelowna for a golf trip (2 nights) (Bear, Quail & Predator). Randall


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Hi Danny,

The Scenery was great, the food was great, the beer was cold, the accommodations were nice and the golfing was spectacular!!

Thanks for your help in scheduling a most excellent weekend.

In fact...we were supposed to drive back to northern Alberta Monday morning but had to do another round @ Silvertip first..

Cheers,
Larry C

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Hi Ross. Just wanted to let you know that we had a great time & the 3 courses we played were spectacular. Osoyoos Golf & Country was great scenery and managed to finish before a storm blew in. Balfour was so much fun especially the back 9. And last, Kokanee Springs which is amazingly beautiful, very challenging and we would love to play it again. The Kootenay Lakeview Lodge....all I can say is WOW - the view is stunning and the food at dinner was amazing on both nights!!!
Thanks again Ross for taking care of us and we will
definitely be in touch with you again. Cheers!

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hey ross. how are you? just a note to say we had an awsome time on our golf trip in kelowna! the weather was perfect as was the accomadations. all the courses were great. gallaghers was my fav with towers ranch a close 2nd. looking to expand to 16 for next year. will probably come back to kelowna again! try some different courses. thanks a lot for all your help! you make me look good to the rest of my group!! will be in touch for our next trip. take care. mike firestone

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Hi Ross,

I greatly appreciate all the assistance in setting up our 35th \"Okanagan Master\'s\". Four rounds, three nights of a golf extravaganza for our 28 guys from Nanaimo! As usual, we had a blast! We stayed one night at Quaaout Lodge, played Talking Rock twice before moving on to Kamloops, staying at the Ramada Inn and golfing at Sun Rivers then The Dunes. (Would have liked to play Rivershore but it was not available). Here\'s our input:

Quaaout Lodge is an outstanding facility with great rooms, great hot tub, pool and steam room. Fantastic views. The staff were friendly and helpful but the food and beverage service was \"wanting\". The F & B staff were not overly busy but they seemed disorganized and untrained. It took (and I\'m not kidding) one and one half hours for three of us to get our dinner meal on Sunday June 5th. Also, several of our participants commented that they objected in principal to paying 12% HST, 7% B C Liquor Tax AND 5% First Nations Tax! Some of our group participated in the Sunday Brunch, which received high marks, and all 28 had dinner, breakfast and lunch after golf before departing. The quality of the \"from the menu\" meals was good.
At Talking Rock we found the staff friendly, welcoming and very accommodating. Our guys rated the course as excellent and very suitable for our diverse handicap group (8 - 28). Very good practice facilities with driving range having grass tees. The greens were slower than they looked! Many said they would enjoy playing all four rounds at Talking Rock and stay at the Lodge if the F & B dept. could get their act together.
At the Ramada Inn in Kamloops we found the staff friendly and accommodating and the rooms adequate for our needs. June 6th.,26 out of 28 watched game 3 of the Stanley Cup finals in the 3rd floor lounge, had dinner and enjoyed a few cold ones. The lounge staff was fantastic and the food good. Tuesday, June 7th was our wind up hosted banquet which was held in the same lounge. We had arranged to have a N Y Steak Bar-Be-Que. Sreaks were cooked to order then salad, vegetables and fixings, along with apple pies and whipped cream were set up buffet style. It was extremely well handled and our guys raved about the meal. Once again the two lounge servers were outstanding and the young gal who cooked the steaks did an outstanding job.
Breakfasts were buffet style in th 2nd floor restaurant. Great for golfers in a hurry.... handled well and we very much appreciated the kitchen and serving staff opening at 6:30 a m (instead of the usual 7:00 a m) enabling us to meet our 8:00 a m tee time at the Dunes. Food was tasty and plentiful. The Ramada is an older style hotel/motel but has been up-dated and generally suited our needs well. Very good large hot tub!
The Pro Shop, starter and restaurant staff at Sun Rivers were friendly and most accommodating. Good practice facilities. Some of our high handicapers found the course harder than most and struggled with the many \"blind\" shots. Lower handicapers generally enjoyed the challenge. Likely would select a different course next time.
The Pro at the Dunes requested that the event organizer sign the \"waiver\" for all power carts which was politely refused....instead each power cart driver signed the waiver accepting responsibility for bodily injury or property damage and we were on our way. Staff and owner Bill Bilton Jr were very friendly and most accommodating. Great new Clubhouse. The golf course was enjoyed by all even though some greens had been heavily fertilized that morning and a few greens were damaged. Seven foursomes....and the round took from three and a half hours for the first group to just under four hours for the last group. The course is very playable and suited our guys very well. We shall return! FYI our rough calculations indicate that our group spent between $38,000. and $40,000. for the entire 6 days most of us were on the road.
Thanks again Ross. Cheers!
Dave

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Ross and Co.

Once again, a flawless execution. I called with the days we had available and the courses we wanted to play. BC Golfguide lined up the rooms and rounds for our foursome within a few hours and we were off within the next couple days. Played The Rise, The Ridge, Canoe Creek and Tobiano in three days!
Great vacation. Thank you for your service
Will call again in the Fall.

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Thanks for organizing our recent golf holiday. We had a great time and the Watermark Resort in Osoyoos, it was perfect. It is brand new and in a great location, with a nice little restaurant downstairs. They gave us a two bedroom and the lake view was perfect. We enjoyed the Osoyoos CC, desert course, as the weather was perfect. We golfed Monday in thunder and pouring rain at Inkameep, with a couple from our own course in Richmond. We joked how only Vancouverites would golf in this rain. Fairview was excellent, sunny, and hot. Thanks again for everything.

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Hey Ross. Thanks for putting together a great golf & stay package. Everything went perfectly. The Cove in Westbank was excellent, the tee times were all booked and the golf courses were expecting us. I would recommend your services to anyone planning a golf trip. Thanks again.

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Just a belated note to thank you for the wonderful job on booking our golf trip. Everyone had a great time. The hotel was very good to us as far as the meeting room went and we were able to use it both nights. The golf courses were great especially the Dunes which every one agreed they liked better. I am sure you will hear next year from the couples planning that trip. Again thanks and if you ever need to refer a satisfied customer we will all be glad to contribute.

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